Volume 12 Issue 2 (2023)

The Impact of the Effective Communication Course with Enhanced Student Engagement on Communication Skills and Empathic Tendency of Pre-Service Teachers

pp. 32-56  |  Published Online: May 2023  |  DOI: 10.22521/edupij.2023.122.3 (registering DOI)

Özge Ceren Çelik, Gülgün Alpan


Background/purpose – The purpose of this study was to examine the impact of the Effective Communication course with enhanced student engagement on pre-service teachers’ communication skills and empathic tendency levels.

Materials/methods – The study adopted a mixed methods design where the one-group pre-test and post-test design was used.

Results – It was found that the Effective Communication course with enhanced student engagement had a significant impact on empathic tendency levels of pre-service teachers with a small effect size. On the other hand, the impact of the course on communication skills was not statistically significant. Pre-service teachers found the course efficient in contributing to their theoretical knowledge about communication and improving their attitudes and basic skills.  

Conclusion –It was concluded that enhancing student engagement in an Effective Communication course had a limited contribution to optimizing communication skills and empathic tendency levels of future teachers.

Keywords: pre-service teacher education, mixed methods, student engagement, communication


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